Refund & Cancellation Policy

This Refund and Cancellation Policy outlines the terms and conditions under which Ads Red processes cancellations, refunds, and service adjustments. Our policies are designed to ensure transparency, fairness, and compliance with international business standards.

Eligibility for Cancellation

Clients may request cancellation of an order or service under the following conditions:

  • Cancellation requests must be submitted before service execution or order processing begins.
  • Once operational work, sourcing, logistics coordination, or documentation has started, cancellation may no longer be possible.
  • Customized, branded, or made-to-order services are not eligible for cancellation once production or preparation has commenced.

Refund Policy

Refunds, where applicable, are processed based on the nature of the service:

  • If a service is cancelled before execution, eligible payments may be refunded after administrative deductions.
  • Services already delivered, partially executed, or in progress are generally non-refundable.
  • Refunds do not apply to completed logistics operations, documentation services, or third-party costs.

Refund Processing

Approved refunds are processed using the original method of payment whenever possible. Processing time may vary depending on payment channels, banking systems, and international transaction regulations.

Third-Party Services

Ads Red may engage third-party vendors, logistics providers, and service partners. Fees paid to third parties are non-refundable once services are rendered or booked.

Force Majeure

Ads Red shall not be held liable for delays, cancellations, or non-performance caused by events beyond reasonable control, including but not limited to natural disasters, government actions, regulatory changes, or international trade restrictions.

Policy Updates

Ads Red reserves the right to update or modify this policy at any time without prior notice. Changes become effective immediately upon publication on our website.

Need Assistance?
For questions related to refunds or cancellations, please contact our support team through the official Ads Red communication channels listed on our website.